JorkAI - Privacy Policy

1. Introduction

Welcome to JorkAI ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language model services and related websites, applications, or services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

Account information: When you register for an account, we collect information such as your name, email address, password, and other profile information.
User content: We collect the content, communications, and other information you provide when you use our Services, including your queries to our language models, uploaded files, and feedback.
Payment information: If you purchase premium features, we collect payment details, billing information, and transaction history.
Communication data: Information you provide when you contact us for customer support or other inquiries.

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

Usage data: We collect information about how you use our Services, including interactions with our language models, features you use, time spent, and actions taken.
Device information: We collect information about the devices you use to access our Services, including hardware model, operating system, IP address, browser type, and device identifiers.
Cookies and similar technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our Services, preferences, and browsing behavior.
Log data: Our servers automatically record information when you access our Services, including access times, pages visited, and system activity.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our Services, including our language models.
Processing and completing transactions, and sending related information, including confirmations and invoices.
Responding to your comments, questions, and requests, and providing customer service.
Personalizing your experience with our Services and providing content and features tailored to your interests.
Training and improving our artificial intelligence and language models.
Sending technical notices, updates, security alerts, and administrative messages.
Monitoring and analyzing trends, usage, and activities in connection with our Services.
Detecting, preventing, and addressing fraud, security issues, and technical issues.
Protecting the rights, property, or safety of JorkAI, our users, and others.
Complying with applicable laws, legal processes, and regulations.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

5. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

With service providers, partners, and contractors who need access to such information to carry out work on our behalf.
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of JorkAI or others.
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information about you.
Deletion: You can request that we delete your personal information in certain circumstances.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our Services. Cookies are small text files stored on your device that help us provide and improve our Services. You can typically remove or reject cookies via your browser settings, but this may affect the availability and functionality of our Services.

8. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

9. International Data Transfers

We operate globally and may transfer your personal information to countries or regions where the privacy laws may not be as comprehensive as those in your country. We take appropriate measures to ensure your personal information remains protected in accordance with this Privacy Policy and applicable law.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means, such as email. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone number: +852 5599 1665

1. 引言

欢迎使用JorkAI（以下简称"我们"、"我们的"或"我们自己"）。我们致力于保护您的隐私和个人信息。本隐私政策说明了当您使用我们的语言模型服务及相关网站、应用程序或服务（统称为"服务"）时，我们如何收集、使用、披露和保护您的信息。

请仔细阅读本隐私政策。通过访问或使用我们的服务，您确认您已阅读、理解并同意受本隐私政策条款的约束。

2. 我们收集的信息

2.1 您提供的信息

我们可能会收集您直接提供给我们的信息，包括：

账户信息：当您注册账户时，我们会收集您的姓名、电子邮件地址、密码和其他个人资料信息。
用户内容：我们收集您在使用我们的服务时提供的内容、通信和其他信息，包括您对我们语言模型的查询、上传的文件和反馈。
支付信息：如果您购买高级功能，我们会收集支付详细信息、账单信息和交易历史记录。
通信数据：您在联系我们寻求客户支持或其他咨询时提供的信息。

2.2 自动收集的信息

当您使用我们的服务时，我们会自动收集某些信息，包括：

使用数据：我们收集有关您如何使用我们的服务的信息，包括与我们的语言模型的交互、您使用的功能、花费的时间和采取的行动。
设备信息：我们收集有关您用于访问我们服务的设备的信息，包括硬件型号、操作系统、IP地址、浏览器类型和设备标识符。
Cookie和类似技术：我们使用Cookie、网络信标和类似技术来收集有关您与我们服务的交互、偏好和浏览行为的信息。
日志数据：我们的服务器在您访问我们的服务时会自动记录信息，包括访问时间、访问的页面和系统活动。

3. 我们如何使用您的信息

我们出于各种目的使用收集的信息，包括：

提供、维护和改进我们的服务，包括我们的语言模型。
处理和完成交易，并发送相关信息，包括确认和发票。
回应您的评论、问题和请求，并提供客户服务。
个性化您使用我们服务的体验，并提供符合您兴趣的内容和功能。
训练和改进我们的人工智能和语言模型。
发送技术通知、更新、安全警报和管理消息。
监控和分析与我们服务相关的趋势、使用情况和活动。
检测、预防和解决欺诈、安全问题和技术问题。
保护JorkAI、我们的用户和他人的权利、财产或安全。
遵守适用的法律、法律程序和法规。

4. 数据存储和安全

我们实施适当的技术和组织措施，以保护您的个人信息免受未经授权或非法处理、意外丢失、破坏或损坏。但请注意，没有任何通过互联网传输或电子存储的方法是100%安全的。

我们会在必要的时间内保留您的个人信息，以实现本隐私政策中概述的目的，除非法律要求或允许更长的保留期限。在确定保留信息的时间时，我们会考虑信息的数量、性质和敏感性、未经授权使用或披露的潜在伤害风险、我们处理信息的目的以及适用的法律要求。

5. 信息共享和披露

在以下情况下，我们可能会与第三方共享您的信息：

与需要访问此类信息以代表我们开展工作的服务提供商、合作伙伴和承包商。
如果我们认为披露符合或由任何适用法律、法规或法律程序要求，则响应信息请求。
如果我们认为您的行为与我们的用户协议或政策不一致，或为了保护JorkAI或他人的权利、财产和安全。
在与任何合并、公司资产出售、融资或收购我们全部或部分业务有关的情况下，或在与另一家公司的谈判过程中。
经您同意或按照您的指示。

我们也可能共享汇总或去标识化的信息，这些信息不能合理地用于识别您的身份。

6. 您的权利和选择

根据您的所在地，您可能对您的个人信息拥有某些权利，包括：

访问权：您可以请求获取我们持有的关于您的个人信息的副本。
更正权：您可以请求我们更正关于您的不准确或不完整的信息。
删除权：在某些情况下，您可以请求我们删除您的个人信息。
限制处理权：在某些情况下，您可以请求我们限制对您个人信息的处理。
数据可携性权：您可以请求以结构化、常用和机器可读的格式接收您的个人信息。
反对权：在某些情况下，您可以反对我们对您的个人信息的处理。

要行使这些权利，请使用下面"联系我们"部分中提供的信息与我们联系。

7. Cookie和跟踪技术

我们使用Cookie和类似的跟踪技术来收集有关您在我们服务上的活动的信息。Cookie是存储在您设备上的小型文本文件，帮助我们提供和改进我们的服务。您通常可以通过浏览器设置删除或拒绝Cookie，但这可能会影响我们服务的可用性和功能。

8. 儿童隐私

我们的服务不面向16岁以下的儿童，我们不会故意收集16岁以下儿童的个人信息。如果我们得知我们收集了16岁以下儿童的个人信息，我们将采取措施尽快删除此类信息。

9. 国际数据传输

我们在全球运营，可能会将您的个人信息传输到隐私法可能不如您所在国家全面的国家或地区。我们采取适当措施，确保您的个人信息根据本隐私政策和适用法律得到保护。

10. 本隐私政策的变更

我们可能会不时更新本隐私政策。如果我们做出重大更改，我们将通过我们的服务或其他方式（如电子邮件）通知您。我们鼓励您在访问我们的服务时定期查看隐私政策，以了解我们的信息实践。

11. 联系我们

如果您对本隐私政策或我们的隐私实践有任何问题、疑虑或请求，请联系我们：

电子邮件：[email protected]

地址：[JorkAI公司地址]